Reference

How play7jili Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through GCash, Maya, or InstaPay, and use the lobby — and how we protect it.

Account data protectionGCash, Maya, InstaPay privacyYour right to access your dataClear data retention termsDirect deletion request process
play7jili How play7jili Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete any personal data we hold, reach out through one of the channels below. Our team handles privacy requests separately from general account queries so your concern is directed to the right person without delay. Response times vary depending on the complexity of your request.

Live Chat Open the live chat widget inside your account dashboard. State that your message is a privacy request and our team will route it accordingly.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered contact number for faster verification.
Account Help Page Log in, go to Account Settings, and use the Help section to submit a data access or deletion request directly from your profile page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent security practices across every part of the account flow — from your first login to every GCash or InstaPay withdrawal you process. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security

Your account is protected by password authentication and OTP verification at login. We never store your GCash or Maya PIN — only the transaction reference is logged on our end.

Cookie Management

We use session cookies to keep you logged in and remember lobby preferences. You can clear or block cookies via your mobile or desktop browser settings at any time without losing your account.

Data Retention

Account records and payment history are kept for as long as required by applicable rules or until you request deletion. Once a deletion request is verified, non-essential data is removed within the period stated in our response.

Third-Party Sharing

We share data only with payment processors handling your GCash, Maya, or InstaPay transfers and with service providers bound by confidentiality obligations. No data is sold or passed to advertisers.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how your data is handled at play7jili. If your question is not covered here, use the live chat or email channel listed above.

We collect your name, contact number, and the e-wallet details you provide — such as your GCash or Maya account reference — to verify your identity and process transactions.

Only with the payment processor handling your specific transfer. Your e-wallet identifiers are never sold, rented, or passed to marketing partners under any circumstances.

Log in, go to Account Settings, and submit a data access request via the Help section. You can also email our support team directly using the address shown in your account profile.

Yes. Submit a deletion request through live chat or email. We will confirm your identity first, then remove non-essential data within the timeframe stated in our reply.

Transaction records, including InstaPay and GCash deposit logs, are retained for as long as required by applicable rules or until a verified deletion request is processed.

Yes. Session cookies maintain your login and lobby state. You can adjust or clear cookies any time through your browser settings — on mobile or desktop — without affecting your account credentials.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.